Frequently Asked Questions
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Q: How can I place an order on FLXN website?
You can place an order on our website by browsing through our products, selecting the items you wish to purchase, and then proceeding to checkout. You will be prompted to enter your shipping and payment information. Once your order is placed, you will receive a confirmation email.
Q: How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier's website.
Q: How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected. You can find more information on shipping here.
Q: How can I cancel or change my order?
If you need to cancel or change your order, please contact our customer service team as soon as possible. If your order has already been shipped, we may not be able to make any changes.
Q: Does FLXN offer international shipping?
Yes, FLXN offers international shipping. We currently only offer international shipping to the following countries: NZ, EU, UK, US & CA.
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Q: How can I return or exchange an item?
FLXN accepts returns within 30 days of purchase, as long as the clothing is in new and unused condition with all tags attached. To initiate a return or exchange, please click on Return Order. For more information about our Returns Policy.
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Q: What are the accepted forms of payment?
FLXN accepts Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay & Afterpay.
Q: Does FLXN offer gift cards?
Yes, FLXN offers gift cards for purchase on our website. They can be used to purchase any products on our website.
Q: Can I use multiple promo codes on one order?
No, only one promo code can be applied per order. However, you can combine a promo code with a gift card.
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Q: Are there any opportunities to collaborate or sponsor with FLXN?
Yes, FLXN is always interested in collaborating with influencers and athletes. Please contact our customer service team if you are interested in these opportunities.